Letting a property is more regulated than selling one, and the rules have moved a lot in recent years. Most of what follows is not optional — it is what the law requires before a tenant can move in.
We offer both tenant-find and full management. Which makes sense depends less on the property than on how involved you want to be when something needs fixing at nine on a Sunday evening.
How letting works
01
Rental valuation
We look at the property and tell you what it should realistically achieve, and what — if anything — is worth doing first to reach that figure. Free and without obligation, the same as a sales valuation.
02
Getting compliant
A valid EPC rated E or above, a Gas Safety Certificate if there is any gas appliance, and an Electrical Installation Condition Report renewed at least every five years. Smoke alarms on every floor used as living accommodation, and a carbon monoxide alarm in any room with a solid fuel appliance.
03
Marketing and finding tenants
Photography, floorplan, and listings across the portals — plus our own register of tenants already looking in the area. We shortlist rather than sending you everyone who enquires.
04
Referencing and Right to Rent
Every applicant is referenced — employment, income, previous landlord and credit. We also carry out the legally required Right to Rent check on every adult who will live there, and keep the record of it.
05
Starting the tenancy
The deposit goes into a government-backed protection scheme within 30 days, with the prescribed information served on the tenant in the same window. A full inventory and schedule of condition is taken before move-in — this is what protects you if there is a dispute at the end.
06
Managing it, or not
With tenant-find we hand over at move-in and you take it from there. With full management we handle rent collection, routine inspections, repairs and renewals, and you hear from us when a decision is genuinely yours to make.
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Compliance handled properly
The safety certificates, the deposit deadlines, the Right to Rent records. These are the things that turn into real liability when they are missed. -
Tenants we have actually met
Every applicant is referenced and every viewing is accompanied. We are not forwarding you a name from a portal enquiry. -
Local demand, honestly assessed
A realistic rent that lets quickly usually beats an optimistic one that leaves the property empty for six weeks. We will show you the reasoning. -
One point of contact
The same for landlords as for sellers — you deal with a person who knows your property, not a department.
Common questions
Frequently asked
Rent collection and arrears chasing, routine inspections, arranging repairs and maintenance, renewing safety certificates, handling renewals and, if it comes to it, the end-of-tenancy deposit process. Tenant-find covers marketing, referencing and move-in only.
Some London boroughs require a landlord licence for certain properties, and the rules vary by borough and change from time to time — it is worth checking directly with the local council before you let. Larger houses in multiple occupation almost always need one.
As landlord you are responsible for the structure and exterior, and for keeping heating, hot water and the safety installations in working order. Tenants are responsible for damage beyond fair wear and tear. Entry for repairs or inspections normally needs at least 24 hours' written notice, except in a genuine emergency.
That depends on the property, its condition and exactly where it is — which is why we would rather look at it than quote a rule of thumb. Our rental yield calculator is a useful starting point once you have a figure in mind.
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