Fees for landlords and tenants
Our full fee schedule, published in one place. Every fee is confirmed in writing before you instruct us, and nothing appears later that you had not agreed.
Tenants
We do not charge tenants for any of our services.
Three levels of service
| Service | Set-up fee | Ongoing | What it includes |
|---|---|---|---|
| Let only / tenant find | 2 weeks' rent | — |
|
| Rent collection | 2 weeks' rent | 6% of the monthly rent |
|
| Fully managed | 2 weeks' rent | 10% of the monthly rent |
|
Only if you need them
| Inventory | From £150 |
|---|---|
| EPC arrangement | £30 plus the cost of the certificate |
| Gas safety arrangement | £30 plus the cost of the certificate |
| Court attendance | £95 per hour |
- Property Redress Scheme Membership PRS049229
- Client money protection — Money Shield Membership 79210093
- Registered in England & Wales Company no. 15960140
- No tenant fees We do not charge tenants for any of our services
What you can and cannot be asked to pay
We charge tenants nothing. The payments below are the ones the Tenant Fees Act 2019 permits anyone to ask for in England — the caps are set by the legislation, not by us.
| Holding deposit | Capped at one week's rent, and it goes towards your first rent or deposit. |
|---|---|
| Tenancy deposit | Capped at five weeks' rent where the annual rent is under £50,000, and six weeks' rent at or above it. Protected in a government-approved scheme. |
| Rent | As set out in your tenancy agreement. |
| Utilities, council tax, TV licence and communications | Where the tenancy makes them your responsibility. |
| Default charges | Only those the legislation allows — for example a replacement key, or interest on rent more than 14 days late. |
Charging a tenant for viewings, referencing, an inventory or a tenancy renewal is banned in England. If an agent asks you for one of those, that is a breach.
Do you charge tenants anything?
No. We do not charge tenants for any of our services. Under the Tenant Fees Act 2019 most fees to tenants are banned outright in England, and the only payments you can be asked for are listed above.
When is the landlord fee payable?
The tenant find element is payable once a tenancy is agreed and the tenant has moved in; the ongoing percentage is taken from the rent as it is collected. It is all set out in the terms of business you sign before we start.
Are these fees negotiable?
Talk to us. Multiple properties, or a portfolio moving across from another agent, is a different conversation from a single let — but whatever is agreed goes in writing before you instruct us.
What does it cost to sell through you?
Sales fees are quoted per property and confirmed in writing before you instruct us. Ring the office on 020 8226 4690 and we will tell you the figure.
Want the figure for your property?
A free rental valuation, with the service level and the fee in writing before you commit to anything.