Property management and maintenance
Rent collected, compliance diarised, repairs handled end to end, and a trade team that turns up. Tenants get answers; landlords get one statement and no surprises.
What we actually do once the tenant is in
Management is mostly invisible when it is done well. This is the work behind that — the part that stops a missed certificate or an ignored leak turning into a bill or a claim.
Rent collection and arrears
Rent chased the day it is late, not the week after, and you are told before it becomes a problem rather than after.
Inspections
Periodic visits with a written report and photographs, so a small issue is found while it is still small.
Repairs and maintenance
Reported by the tenant to us, triaged, quoted and authorised with you before work starts. Emergency cover out of hours.
Safety and compliance
Gas, electrical and EPC certificates diarised and renewed, alarms checked, deposit administered, licensing flagged.
Tenancy administration
Renewals, rent reviews, notices and the check-out, done properly so the paperwork stands up if it is ever tested.
One statement
A single monthly statement showing rent in, costs out and what is coming up.
Maintenance that does not become your problem
Plumbers, electricians, gas engineers, decorators and cleaners we have used for years — priced fairly and instructed by us. A tenant reports an issue, we triage it, and you are told what it costs before work starts. Out of hours, managed properties have emergency cover.
- Plumbing
- Electrical
- Gas & heating
- Roofing
- Decorating
- Cleaning
- Locks & security
- End of tenancy
If we manage your home
Report repairs to us in writing — one email, and it is logged. You deal with the same people before and after you move in, your deposit is protected in a government-approved scheme, and we give at least 24 hours' notice before any visit. We do not charge tenants for any of our services.
- Property Redress Scheme Membership PRS049229
- Client money protection — Money Shield Membership 79210093
- Registered in England & Wales Company no. 15960140
- No tenant fees We do not charge tenants for any of our services
What does management cost?
Fully managed is a tenant find fee of two weeks' rent, then 10% of the monthly rent. Rent collection is two weeks' rent then 6%. Every figure is on our fees page and confirmed in writing before you instruct us.
Do you authorise repairs without asking me?
Only up to a limit you set, and for genuine emergencies where waiting would cause damage or leave a tenant without heat or water. Anything else comes to you with a quote first.
Are your contractors your own staff?
They are trades we have used for years and are accountable to us. That means a fair price, work that gets done when promised, and someone to go back to if it does not.
Can you manage a property with a tenant already in it?
Yes, and it is common. We audit the existing paperwork first — deposit protection, certificates, licensing — and tell you plainly what needs putting right.
Find out what your property is worth
A free, no-obligation market appraisal — sales or rental — with our fees in writing and no tie-in before you have decided.